Holiday Inn Express & Suites - Gaylord, an IHG Hotel
Отзывы гостей
Clean… great beds and pillows… manager finally gave us a room after an hour of dealing w your customer service, because YOUR STAFF DIDNT TRANSFER OUR PAYMENT TO THE HOTEL. Please follow up on this as we had to pay for our reservation twice… once to YOU… once to HOLIDAY INN.
Linda
июль 2023 г.
Girl at desk was pleasant and did her best to resolve our issue. We were offered to comp our room but we aren't the type to accept some free ride. It was still a short but pleasant stay.
Russell
май 2025 г.
There was an available bed. The hotel was nice, it was clean and well apportioned. This is the first time I have stayed in a hotel that had space for hearing impaired. That was a VERY nice feature and made me feel a little more secure.
Michelle
август 2023 г.
The hotel is very clean. Staff is friendly and polite. I specially would like to mention Kris who was working hard replenishing breakfast and cleaning up. I would definitely recommend this place and we will surely come back.
Liza
октябрь 2024 г.
The pleasant room. The breakfast buffet. The shower.
Cynthia
июль 2024 г.
The room was really nice and so was the bathroom. Really enjoyed the tub with jets and the different lighting options in the bathroom. The bed was soft and comfortable. I would stay again.
Nicholas
октябрь 2022 г.
Great staff/greeting. Pool area was very loud and there was a towel shortage. The Desk Clerk made it right!
Crissman
январь 2024 г.
The front desk staff was very frazzled and unfriendly. He should not be in customer service.
Doug
октябрь 2024 г.
Breakfast
Amanda
февраль 2025 г.
The room was clean as well as the bed, and comfortable. 1 staff member was very friendly, always greeted us, etc.
Kelley
июнь 2024 г.
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